Privacy Policy

Last updated: September 8, 2025

This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and protection of your information when you use the Service and informs you about your privacy rights under applicable law, including the EU GDPR and UK data protection laws.

By using our Service, you agree to the collection and use of information according to this Privacy Policy.

Interpretation and Definitions

Definitions:

• Account: A unique account created for you to access our Service or parts of it.
• Affiliate: An entity controlling or controlled by the Company through ownership or voting rights.
• Company (“We”, “Us”, “Our”): Accret Experience Limited, registered at 27 Old Gloucester Street, UK.
• Cookies: Small files placed on your device by a website, containing browsing information.
• Country: United Kingdom.
• Data Controller: The Company, responsible for determining purposes and means of data processing under GDPR.
• Device: Any device able to access the Service (computer, mobile, tablet).
• GDPR: EU General Data Protection Regulation.
• Personal Data: Any information relating to an identified or identifiable individual as defined under GDPR and applicable UK law.
• Service: The Website, accessible at https://accretexperience.uk
• Service Provider: Third-party natural or legal persons processing data on our behalf (Data Processors under GDPR).
• Usage Data: Data collected automatically by the Service infrastructure, such as IP address, browser type, visited pages, and device identifiers.
• You: The individual or entity accessing or using the Service (the Data Subject/User under GDPR).

Information We Collect and How

Personal Data

We may collect the following personal information you provide when using our Service, such as:

• Name (first and last)
• Email address
• Phone number
• Account registration details
• Usage Data is automatically collected as you use the Service

Information from Third-Party Social Media Services

You may register or log in using third-party accounts (e.g., Google, Facebook, LinkedIn). We may collect your profile information from these services, such as name, email address, and other data you consent to share

Cookies and Tracking Technologies

We use Cookies, Web Beacons, Tags, and Scripts to collect and track information to enhance and analyse the Service.

Types of Cookies we use:

• Necessary / Essential Cookies: Session cookies to authenticate users and enable core services.
• Cookies Policy / Notice Acceptance Cookies: Persistent cookies to remember your consent.
• Functionality Cookies: Persistent cookies to remember preferences like login and language.
• Tracking and Performance Cookies: Persistent cookies (third-party) to monitor traffic and usage patterns.
• Targeting and Advertising Cookies: Persistent cookies (third-party) to display relevant ads based on your browsing habits.

You can configure Your browser to refuse or accept cookies; however, refusal may limit access to portions of the Service.

How We Use Your Personal Data

We use Personal Data for:

• Providing, operating, and maintaining our Service
• Managing Your Account and Registration
• Fulfilling contract obligations for products or services purchased
• Contacting you via email, phone, SMS for Service updates, security information, or marketing (with your consent where required)
• Managing your requests and customer support
• Data analysis, usage trend identification, and improving our products and marketing effectiveness
• Business transfers such as mergers or acquisitions
• Other purposes you consent to

Sharing and Disclosure of Information

We may share your information:

• With Service Providers who support the Service operations
• With Affiliates, who are contractually bound to adhere to this Privacy Policy
• With Business Partners to provide relevant products and promotional offers
• When you voluntarily share information in public or interactive areas, which may be seen by others
• Under legal obligation or to protect legal rights, public safety, or investigate wrongdoing
• In connection with business transfers (mergers, sales, etc.), with prior notice

International Data Transfers

Your personal data may be processed and stored outside your country of residence, including countries where data protection laws differ from your jurisdiction. Where such transfers occur, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in compliance with GDPR and UK laws.

Retention and Deletion of Personal Data

Your data will be retained as long as necessary to fulfil the purposes described or to comply with legal obligations.

You may request deletion or correction of your Personal Data by contacting us or using account settings if applicable. However, some information may be retained as required by law or legitimate business interests.

Your Rights Under GDPR and Other Privacy Laws

If you are within the EU, UK, or jurisdictions with similar laws, you have the right to:

• Access Your Personal Data We Hold
• Correct any inaccurate or incomplete data
• Object to or restrict processing under certain conditions
• Request erasure of Your Personal Data
• Request data portability
• Withdraw consent at any time where processing is based on consent

You can exercise these rights by contacting Us at the details below. We may require identity verification to protect your data.

Security

We implement commercially reasonable technical and organisational measures to safeguard Your Personal Data. However, no transmission or storage method is 100% secure. You acknowledge that use of the Service is at your own risk.

Children’s Privacy

Our Service is not directed to individuals under 13. We do not knowingly collect data from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with data, contact us to request deletion.

Marketing Communications

Where required by applicable law (e.g., GDPR, PECR), we will obtain your consent before sending marketing emails, SMS, or push notifications. You can opt out at any time by following the unsubscribe instructions.

Data Protection Officer

Our appointed Data Protection Officer (DPO) is responsible for ensuring compliance with this Privacy Policy and applicable laws. You may contact the DPO at the contact details below.

Links to Other Websites

Our Service may contain links to third-party websites not under our control. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you via email or prominent notice before changes become effective. Continued use of the Service after updates constitutes acceptance.

Please review this Policy periodically.

Contact Us

If you have questions or wish to exercise your rights, contact:

Email: privacy@accretexperience.uk
Phone: +44 020 8036 3684